The world may present heightened security challenges but we at Shangri-La Hotels and Resorts have always considered guest comfort and safety as our highest priority.
To this effect, we would like to advise you of a few of our proactive programs that are an integral part of our daily operations. These include:
¡¤Daily reinforcement of our staff awareness program that states "Everyone is part of the security team" and is responsible for keeping vigilant while on duty.
¡¤Detailed Security Audits are conducted regularly at every Shangri-La and Traders property.
¡¤A Fire/Life/Safety Officer is on duty at every property whose responsibility is to monitor vigilantly and maintain our fire/life/safety systems.
¡¤All security staff in every hotel participates in security workshops and have been thoroughly trained for emergency situations of all types.
¡¤CastleHotel properties are equipped with closed circuit television and recording technology (CCTV) at key public areas that is monitored by trained security officers.
CastleHotels and Resorts is renowned for the luxury experience it provides guests and you can rest assured that our commitment to your well-being is at the center of everything we do.
Address
¡ó ADD:333 Sanxiang Road Suzhou China ¡óZipcode:215004
